Termos do serviço

1. Seller and scope

This online shop is operated by HP Drilling Equipment GmbH, Am Nordbad 66, 44805 Bochum, Germany ("HP"), represented by David Pauly and Jan Hundertmark. Commercial register: Amtsgericht Bochum, HRB 22152. VAT identification number: DE452570351.

Our shop serves customers purchasing in the course of their business or independent professional activity. We do not accept purchases for private purposes.

2. Registration, approval and access

The product catalogue is publicly accessible. Prices and order requests are available only to business customers who have been approved by HP and are signed in to their account.

Apply for an account using accurate company, contact, billing and delivery information, including a VAT identification number where applicable. HP reviews your application and may request information needed to verify your business. Registration alone does not provide access to prices or ordering. HP informs you when your account has been approved.

Keep your account details current. Approval does not grant an automatic right to credit or a particular payment period; HP assigns payment terms individually.

3. Order requests, final quotation and acceptance

Submitting an order request does not create a purchase contract. Any automatic acknowledgement confirms receipt of the request only.

HP checks the requested products, quantities and availability and determines the shipping charge after checking the packing, weight, dimensions and available delivery service. HP then sends you a final order summary stating the goods, net prices, applicable VAT, shipping charge including any agreed packing and handling, total payable to HP, payment terms and delivery arrangements. Any import charges payable separately by you are identified as such.

You review the final summary before submitting a binding order. By approving the final summary, you submit your offer to buy on those terms. The contract is concluded when HP expressly accepts the order in a separate order confirmation. Automatic receipt messages or provisional system totals are not an acceptance or a final freight quotation.

HP issues the final invoice after the final order total has been confirmed and HP has accepted the order. Any change to the agreed products, charges or other order details requires your agreement.

4. Net prices and taxes

Product prices are net prices excluding VAT and shipping. Applicable VAT, shipping and any agreed packing or handling charges are shown in the final summary before you approve it. The summary also states the payment currency.

Tax treatment depends on the applicable rules and the verified customer and delivery details. A foreign address or VAT identification number alone does not establish a VAT exemption. Please provide the information and supporting documents needed to determine the correct tax treatment.

5. Individual payment terms

HP assigns one of the following payment arrangements to each approved business customer:

Payment in advance against an invoice issued by HP.
Payment in full within 10 calendar days of the invoice date.
Payment in full within 14 calendar days of the invoice date.
Payment in full within 30 calendar days of the invoice date.

Your assigned arrangement is stated in the final order summary before approval. The invoice states the applicable terms and due date. A different arrangement or cash discount applies only if expressly agreed with HP for the relevant customer or order.

For payment in advance, shipment takes place only after HP has received the full invoiced amount, subject to the confirmed availability and delivery arrangements. For an agreed payment period, the full amount must reach HP by the stated due date. Use the payment details and reference on your invoice.

6. Delivery and returns

HP arranges deliveries in Germany, elsewhere in Europe and to destinations outside Europe, subject to the destination and delivery service being available for the shipment. Shipping costs and delivery arrangements are confirmed individually before the order is accepted. For deliveries involving import formalities, responsibility for clearance and any duties, taxes or related charges is stated before you approve the order.

A voluntary return of goods without a defect requires agreement with HP. This does not restrict rights or obligations under applicable law, including claims concerning defective goods. Contact HP for the appropriate shipping or return instructions.